Hopefully by now, most company leaders have come to realise “normal” for the workplace will continue to be a relative term for some time. So how do you create stability in the workplace when the environment is continually shifting?

The key is resilience. Resilience is the ability to bounce back, recover, adapt and shift in the face of sudden change.

On the public-facing side, a company can achieve resilience building in financial flexibility, portfolio diversity and organisational agility. But the work doesn’t stop there. Building an adaptable team capable of recovering and shifting is essential to your company’s success.

Here are three ways you can build resilience into your company culture.


1. Recognise that Meetings and Collaboration are Not the Same

One of the most difficult things for traditional leaders to let go of is the idea that attendance equals work. Many companies have overcompensated for the loss of in-office workers by instituting video conferencing.

There is a place for meetings: briefings, interviews and brainstorming come to mind. But just because a meeting is happening doesn’t mean collaboration is occurring. In fact, meeting overload can actually reduce overall results. In one study, 56% of employees reported that schedule overload was hurting their ability to do their jobs.

Consider exploring other ways to collaborate such as decision boards such as MURAL or Loomio. Not only will these reduce meetings. They’ll also include people who couldn’t attend the meetings, introverts and others who are not likely to voice opinions in meeting rooms or on video conferences.


2. Build Trust with Your Teams

Creating a culture of trust within the company starts with relationships. Support your employees in building rapport with each other by offering team-building activities and initiatives.

You’ll want to make sure the lines of communication are open. In remote and hybrid workplaces, this can be challenging. You don’t want to drag people into meetings or messages that don’t apply to them. At the same time, you don’t want to make them feel purposely left out. It is important to stay in regular contact with your employees. Make sure they’re having their needs met.

Trust also comes with transparency. Maintaining an open door, even virtually, goes a long way towards earning the trust and good faith of your employees.


3. Focus on Well-Being

Well-being and resilience go hand-in-hand. People who are thriving in well-being are 36% more likely to report full recovery after illness, injury or hardship. It’s all too easy to get caught up in a culture of working too many hours, neglecting family time and putting yourself on the back burner. Company leaders can counter-act this tendency by leading by example.

Consider implementing a well-being initiative in your workplace. Go for a morning walk as a team. Provide healthy snacks once a week. There are any number of ways you can lead your employees in prioritising their health, even for people working from home.

When you build resilience into your company culture, you’re providing stability through adaptability. All appearances indicate continual change for the foreseeable future. Creating a resilient company is your first step toward future-proofing your business.

If your company is struggling to adapt to the “new normal,” you don’t need to figure it all out alone. Our HR experts can guide your company to a more sustainable way of operating that embraces resilience in the face of change. Contact OLAM Group by clicking here to reach out to us, and we’ll give you a call shortly.