The existence of policies and procedures in the workplace is a given. But these “rules” are more than a formality. They create the boundaries that allow workers to feel safe and clear about their roles. Policies and procedures relating to internal policies, leave days, overtime, disciplinary measures, grievances, harassment and anti-bullying all create the framework for a happy, healthy workplace.

The many benefits of clearly outlined and regularly updated policies and procedures include:

  • Giving employees clear expectations as to how to behave
  • Improving culture by delineating customary methods of handling activities rather than expecting new employees to figure it out as they go
  • Providing a clear rubric for management to follow when making decisions
  • Creating fairness and equity
  • Increasing accountability
  • Informing employees about how to address problems.

Again, these policies and procedures can’t simply collect dust in an employee handbook that no one looks at. To make sure they are easily understood and implemented by the team, follow these six tips.


Be clear

Write your policies in a way that is clear and easy-to-read. Eliminate any company jargon. Spell out any acronyms so that people who are new to the organisation can quickly get a rundown of how things are done.


Consider the entire organisation

Make sure policies are adaptable across the entire company and that there is a plan for enforcing them in every department.


Make them accessible

Fairness and equity cease to exist if employees either don’t have access or understanding of the policies and procedures. It’s a good idea to digitise your employee handbook. Also, send out regular reminders from HR of the importance of reviewing the policies.


Update your policies and procedures regularly

Times change and so do businesses. As your organisation grows and shifts and adapts, so should your policies and procedures. Make a regular, standing appointment at least once a year to review and update your policies and procedures.


Offer training

Anytime you make updates to your procedures and policies, schedule company-wide or department-wide trainings. These should ensure every employee understands the policies and procedures.


Include them in onboarding

A concise but thorough walkthrough of the policies and procedures should be included in the onboarding process. This sets your new employee up for success and helps them integrate into the company culture more quickly and easily.

Policies and procedures may not be everyone’s favourite topic of discussion. You can take a more positive approach by recognising these guidelines and conventions as the framework that makes it possible for everyone to have a happy workplace experience.

Contact us and stay legally compliant. Let us audit your company’s policies and procedures and advise you of current risks and approaches forward.