Register your interest for “Building High-Performing Teams through Emotional Intelligence”. Our next programme will start in January/February 2021.

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Mary Angelou

Live virtual sessions Next intake January/February 2021

Organisations large and small recognise high performing teams as the driver for business success. Especially this year, emotional intelligence is critical for any leader. Equipped with a high level of self-awareness, powerful leaders realise how their attitudes, characteristics and behaviours impacts their team.

Emotionally intelligent leaders recognise the need for alignment and bring every member together through a shared vision. They consciously focus on their team’s needs, smoothly remove stumbling blocks and get superior performance out of each team member. Being a skilful communicators in a multi-cultural environment, effective leaders strengthen the relationships with each, and moreover, amongst each team member.

What you will learn?

At the end of this interactive programme, participants will be able to:

• Understand the concepts and models of emotional intelligence at work
• Discover how emotional intelligence supports organisational productivity and team performance
• Recognise the traits and benefits of outstanding team performance and relationships
• Become more self-aware and understand how you can self-manage your emotions
• Learn how to motivate and inspire your team more effectively
• Discover how emotional intelligent leaders create stronger team bonds and increase performance
• Cultivate empathy, listening and respond appropriately to other people’s emotional reactions
• Establish strategies for clear communication and effective conflict management
• Develop your team members’ skills through skilful coaching

Who should attend?

This programme is designed for managers, leaders and professionals who want to enhance their emotional intelligence and strengthen their understanding of human behaviours.

Your facilitator

Agni holds a Master’s Degree in Business Studies from Smurfit School of Business, University College Dublin, Ireland and is a member of CIPD, World at Work and an executive coach accredited by Association for Coaching.

Programme outline

Module 1: Concepts of emotional intelligence	Module 2: The make-up of high-performing teams
Explore the prevalent models	Aligned vision and purpose
Business implications	Accountability
Benefits for the individual	Trusted partners
Module 3: The self-aware leader	Module 4: Motivating and inspiring
Own and other perspectives	What’s your why?
Approaches to increase self-awareness	The four Cs
Continuous self-improvement through feedback	Create new opportunities
Module 5: Team relationships	Module 6: Empathy
Guiding principles	The three types of empathy
The learning culture	Empathy and performance
Celebrate success	Express gratitude
Module 7: Communication and conflict management	Module 8: Coaching your team
Clear communication in a multi-cultural environment	Set challenging and motivating objectives
Interactions in remote teams	Provide constructive feedback
Resolve conflict early	Identify and creating development opportunities

Programme dates	Programme fees
Next intake January/February 2021 4 days x 2 hours	AED 1,497 + VAT pP

Payments

A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the programme start. Only those delegates whose fees have been paid in full will be admitted to the event.